I am more likely to take the time to write a review in bad experiences more so than good ones. Legacy4plumbing is a fairly new company that has been growing substantially since its inception. Companies grow not only when they listen to their customers but when they actually follow through with their word. Tim and Jerod were assigned to the job and were excellent in their diagnosis and made the repairs in a timely manor.There was a minor issue after the repair that was noticed after they left. I simply brought it to their attention and it was handled swiftly with no questions asked. Hands down a company that isn't after your money they are after your loyalty and after my experience they have mine. I highly recommend Legacy4Plumbing for any and all plumbing needs! Great Job!!!!!!!!!
02:22 26 Feb 21
Amazing customer service! I cannot recommend this team enough. I was so impressed with their ability to fix my immediate needs in the middle of a cold winter storm. Thank you all for the help!
21:40 23 Feb 21
Incredible response time! Awesome service. Outstanding people!
D. Rod Turbyfill
23:20 15 Feb 21
Tim was sent to our house to look at my hot water heater. The scheduler (Latisha I think) was so friendly and helpful, and Tim was so wonderful! He diagnosed and fixed our problem fast and was cheerful and friendly. We felt bad that his next job was a long drive away in the ice, but without skipping a beat he just smiled and said "It's okay! People need help!" And that mindset was just amazing to see and hear. I will be recommending Legacy 4 to everyone from now on. Thank you for coming to our rescue in this freeze and I am sure to the rescue of many others as well.
21:06 09 Feb 21
Tim's professionalism is unmatched, his ability is impressive, his can do attitude and effort to please me/customer is very much appreciated and did not go unnoticed. I would recommend his service & ability to any friend or family member. Thank you Tim, job well done.Additional note:No less than 6 attempts to get this job completed before Tim. The common reply was: We're gonna have to break out and retile your shower, or go in thru the stairway hallway and breakout sheetrock, retape, texture & paint. Therefore the job never got done. Tim completed this project in 1 day in a fashion that needed no retile of the shower or busting a hole in the wall of our stairway for a lengthy repair.
04:38 04 Feb 21
We were dealing with our 5th slab leak in 6 years and I was sick of it and decided to get the plumbing redone overhead and take the slab out of it. I called and had multiple plumbers to come out and give pricing and was shocked at how much it would be for my 1600 sqft home. Other plumbers also said it would take 4 days to complete the job.I called Legacy 4 and talked to Cody on the phone and he gave me an estimate 1/3 what the other plumbers quoted. I was in disbelief, but scheduled them to come out the next day. Cody and Jared showed up and did EVERYTHING. They rerouted new pipes all the way to every fixture, insulated the pipes and even added a new line for my fridge! Plus, they did it in ONE day at the estimated price!! I am pleased with their work and customer service. I will definitely be using them again for any of my plumbing needs.
13:08 05 Jan 21
Great service all around! We called Legacy a couple of weeks ago and they responded quickly to address our problem. The sink was working fine when the plumber left but the problem occured again. They responded so quickly to our second call, fixed the issue, and did not charge the second trip. Also, the person answering the phone both times was very understanding and helpful. I highly recommend this company if you need a plumber!
22:40 03 Dec 20
Well we called in a work order and 20 minutes later received a call say they would contact me with a time. Timothy called to let me know he was on his way. He showed up and was very professional and punctual. He Identified the problem and fixed properly asked about any other problems we had . I will use them again and will stand behind my five stars. . I don't normally leave reviews but I was impressed
20:50 19 Oct 20
Great service. Fast. Professional. Neat appearance. Clean. Kind. I will definitely use them again
15:02 24 Sep 20
Excellent service, quality work
16:27 15 Sep 20
Legacy and Cody were professional fast and courteous! They were in and out with a job well done in under 30 minutes.
21:47 10 Sep 20
Legacy 4 contacted me promptly after I reached out for help to solve a plumbing issue. Spoke to Jennifer and she got me scheduled quickly. Tim was on time, diagnosed the problem quickly and fixed it effectively and efficiently. Never a highlight to deal with plumbing problems, but Jennifer and Tim’s good service and great attitudes will have me use Legacy 4 again
16:49 01 Sep 20
Tim was so nice and knowledge and worked very fast to resolve my issues with the leak.
20:05 13 Aug 20
My appointment was scheduled very quickly and Cody came out and replaced my pipe in less than 5 minutes and my problem was solved. He was very friendly in explaining the issue and how I could prevent it in the future. Thank you!!!
20:32 05 Aug 20
Tim Hudson explained everything to us as he worked through the issue. He was on time and professional....and you can tell he really enjoys his job. Highly recommend this company and Tim if you can ask for a specific person. Will definitely use them if we ever need a plumber.
22:24 01 Jul 20
They were here on time and are fast, friendly and efficient. I was so impressed with their work that I plan on using them again in the future.
17:29 01 Jul 20
I called at about 8:30am to have someone come out to look for a leak around our water meter because it was gushing water. The city had already come out and told us it was on our side of the water meter so our responsibility. So I was calling around to find a plumber, using Google reviews, and saw that Legacy 4 Plumbing had good reviews. The lady I spoke to was very nice and scheduled someone to come out the same day. Everyone else I had called couldn’t come out until later this week. Later in the afternoon, Timothy called and said he was on his way. He was very nice. He gave me an estimate and started working. He found the problem was the water meter itself, which the city needed to replace. He helped us put up temporary “fencing”. They all went above and beyond for us today! We have found a new plumber!!! We highly recommend Legacy 4 Plumbing!!!
22:47 29 Jun 20
Outstanding work ... went out of there way to handle a AHS scheduling conflict !! When resolved they were at my doorstep within the hour !! They will be the first company I call when I have any plumbing issue. First rate company !!! I could not have been more pleased with their work ... job well done !!!
16:09 04 Jun 20
They did several tickets for me including kitchen sink, bath room faucet and gas lines at my house. They did it all in a timely manner and warranty their work after having a issue with new faucet. Would recommend them.
03:14 29 May 20
We texted early on a holiday afternoon and were thankful that the Legacy 4 team worked until late evening to try to get the hot water flowing again. Unable to do so because of things outside of their control, they showed up in strength the following morning and had us in the water by Noon.
22:04 26 May 20
Very professional and fast. Would call them again and recommend to ny neighbors.
14:53 25 May 20
Very polite, neat, articulate and knowledgeable . I would like to use this young man for all of my plumbing needs.
21:50 16 May 20
Cody showed up on time. Quickly evaluated the problem and fixed it. He and Chris were professional and courteous. All aeound great experience.
18:16 13 Apr 20
The two guys that came over to my parents house were nothing short of incredible. They went above and beyond for my parents and I really appreciate that. 100% recommend
19:37 27 Mar 20
This was a good experience. From office to assessment to installation, all of my expectations were met and this doesn't happen that much in this industry.I am very appreciative.To all at Legacy, thank you.
17:21 31 Jan 20
Plumber came out SAME DAY for water leak to minimize damage to our wall/floors. We had been dealing with our home owners insurance, so I was very frustrated to say the least. After getting in contact with Legacy we got the leak under control. Very pleased with their service. I would definitely use them again and recommend to my friends and family. I was very impressed with how quickly they responded and completed the job. EXCELLENT !
22:22 24 Jan 20
We were very impressed with the gentleman that stopped the water leak behind our water heater. He knew what to do and got accomplished in reasonable time. Great attitude and very helpful with ideas about getting the water out of the carpet. We will be sure to recommend Legacy 4 Plumbing to our friends and family.
00:26 24 Jan 20
My experience with Legacy 4 was nothing short of wonderful! Steve was great and very efficient. Every interaction I had with every single employee was fantastic. They went above and beyond to help solve my issue and gave me a reasonable price. Thanks so much for all you did to help me!
07:00 20 Jan 20
Steve has done stellar work at my Crestwood Tudor home. He’s a highly skilled third generation plumber with a keen eye for details. He’s thorough, diligent, affable and a pleasure to work with. Most Highly recommended!!
16:56 02 Jan 20
Steve is highly skilled, knows his job and knows how to deal professionally with customers. He was efficient, polite, fast, knowledgeable and isolated the issue quickly. He wants to do a quality job with the right quality materials, so he made a temporary repair and will finish for the permanent repair within 48 hours (plumbing store was closed). I have every reason to believe I will receive what he promised. This is good old-fashioned service the way it supposed to be — in a world that’s impregnated with rip-offs and fakes. He even provided me contact information for a water damage restoration company who I’m definitely going to call.Thank you Steve — I wish you the best moving forward and genuinely appreciate what you did for me today!
00:56 20 Nov 19
Thank you so much for a wonderful nicely completed job!! Steve and Zach were knowledgeable and kept me informed of everything going on. I'll be calling y'all for any and all future work! Thanks again to Steve and Zach!! Thank you again for all the help and great work!
00:00 18 Nov 19
My main sewer line from two toilets to septic tank was clogged, and one of the stools was running over - help!I had a recent good experience with Legacy 4 Plumbing, so I called them again. Legacy quickly sent a plumber and assistant (Steve & Zack) to my home. They evaluated the situation, outlined 3 options, quickly proceeded with Option #1 and had the blockage unclogged and the toilets back in service within 1/2 hour.Steve & Zack were courteous, knowledgeable, and fast workers.
William G. Frankenberg
23:00 13 Nov 19
I would recommend this company and Steve and Zack for any of you plumbing work or repairs they were very friendly and prompt they were there when they said and took care of my repairs quick. Great guys
18:25 08 Nov 19
Legacy 4 Plumbing provides awesome, straightforward service. They are easy to work with and the owners are helpful and knowledgeable every time we have needed them. Highly recommended for reliable on time service.
22:01 21 Oct 19
A good reason to use them. They are a local, family run and do a great job. Plus they actually show up on time and are honest.
16:46 21 Oct 19
Great company for all your plumbing needs!! Very knowledgeable and friendly staff! I would highly recommend this company again and again! We would never use anyone else! You won’t be disappointed!
16:14 21 Oct 19
Came home to a nightmare with 4 different plumbing issues and i called Legacy 4 Plumbing and i even spoke with the owner of the company name Jay and he sent out one of his employees name Steve and he was i think one of the best plumbers that ive ever had come out to my house when i needed someone Steve was very friendly and very knowledgeable and was very fast at what he does and before he left made sure everything worked and cleaned up his own mess and from this day forth if ever needed a plumber again i will only use and reccomend Legacy 4 plumbing for all your needs and services.........Thanks Legacy 4 Shannon Cawthon
21:40 16 Oct 19
Steve and his crew were very professional and courteous. I'll definitely be calling you again!
18:05 03 Oct 19
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